ComOne and Wy-COM Ltd Frequently Asked Questions. This page provides F.A.Q.’s for services we provide in addition to common troubleshooting tips for home networking and computers.
What options do I have to pay my monthly bill?
How is my monthly traffic calculated?
How much traffic can I send or receive each month? If I go over what is the cost?
Is the wireless service you provide for Internet the same as the wireless card in my laptop or my wireless router at home?
When does my monthly bill come out?
Is my Internet down? I can connect to some sites but not to a certain site I am trying to get to?
The power went out and came back on, now I can not connect to the Internet.
Where do I go to check my e-mail when I am not at home.
I am trying to send an e-mal to a friend but it keeps comig back saying I can not send a file with a .lnk attachment, why?
How can I send a file with a blocked extention?
What are the file extention type not allowed through the e-mail server?
What is the POP3 and SMTP server names for my wy-com.ca e-mail account?